EventHub.lk

We prioritize our customers' privacy and are dedicated to collecting, recording, holding, storing, disclosing, transferring and using your personal information as detailed below.

Data protection is built on trust, and your privacy is crucial to us. We will only use your name and other pertinent information as outlined in this Privacy Policy. We collect information only when necessary and relevant to our interactions with you.

We retain your information only as long as legally required or as relevant to the purposes for which it was collected.

You can browse our website without providing personal details. During your visit, you remain anonymous, and we cannot identify you unless you create an account and log in with your username and password.

For any comments, suggestions, or complaints, please contact us at [email protected].

Collection of Personal Information

When you create an account or provide us with personal information through our website, we may collect the following personal information:

Name
NIC (National Identity Card) / Passport / Driving licence number
Email Address
Contact Number

Please ensure the information you submit is accurate and up to date. We reserve the right to request documentation to verify the information you provide.

We collect personal information only when you voluntarily submit it to us. If you choose not to provide your personal information or withdraw your consent, we may not be able to offer you our services. You can access and update your personal information at any time as described below.

If you provide personal information about any third party, we assume you have obtained the necessary consent from that third party to share and transfer their personal information to us.

Use and Disclosure of Personal Information

We may use the personal information we collect from you for the following purposes:

To facilitate your use of our services and access to our website.
To process orders and payments made through LotusEvents.lk.
To manage your account (if any) verify and conduct financial transactions related to online payments; audit the downloading of data from the website; enhance the layout and/or content of the website pages and customize them for users; identify website visitors; research user demographics and behavior; provide you with information we think you may find useful or have requested from us, provided you have not opted out of being contacted for these purposes.

In exceptional circumstances, LotusEvents.lk may be required to disclose personal information if necessary to prevent a threat to life or health, for law enforcement purposes, or to comply with legal and regulatory requirements.

LotusEvents.lk may share your personal information with third parties and affiliates for the purposes mentioned above, specifically to complete transactions with you, manage your account and our relationship with you, for marketing, and to fulfill legal or regulatory requirements. We ensure that these third parties and affiliates keep your personal information secure from unauthorized access, use, or disclosure and retain it only as long as necessary for the purposes mentioned above.

LotusEvents.lk does not sell customers’ personal information to third parties.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

Changes to the Privacy Policy and Data Usage Policy

LotusEvents.lk regularly reviews the adequacy of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes will be published on the website.

LotusEvents.lk's Right

You acknowledge and agree that LotusEvents.lk has the right to disclose your personal information to any legal, regulatory, governmental, tax, law enforcement, or other authorities if we have reasonable grounds to believe that disclosure is necessary to meet obligations, requirements, or arrangements, whether voluntary or mandatory, due to cooperation with an order, investigation, and/or request from such parties. To the extent allowed by applicable law, you agree not to take action against LotusEvents.lk for the disclosure of your personal information in these circumstances.

Contacting LotusEvents.lk